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Can't log in to my platform. SO FRUSTRATED!

Hi,

I registered my kit 8 months ago and everything was smooth. Returning now to work with it bu the platform will not let me login with my credentials. Changed my password 5 times and used 4 different browsers on 3 different machines, and yet no luck. Cleared all cookies as well, and nothing, keep getting incorrect username and password. This is really getting frustrating and I want to login soon. Please advise.
Username: admin@farmmresearch.com

Hi,

I think you are trying to log in using your email while you should use your username: farmm

Let us know if it works for you now

That worked! Thank you very much.