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Is data download broken? It's not working here…

Interface Web Bugs
#1

I actually do understand how to download my data, but it seems broken.
After choosing CVS in the format drop down, and then confirming that I do, in fact, really want to download my data, I either get a blank page or a page with some xml enclosures, but no data.

I did managed to successfully visualize my data once on Saturday, but since then it seems broken.
Am I doing something wrong.

#2

I get the same result as documented above. What browser are you using klinger?

#3

I just tried to retrieve my data using Safari, Chrome and Firefox with the following result: (Firefox, Safari, Chrome) can’t find the file at http://smartcitizen.me/devices/export/613.csv.

Nobody else has this problem? In that case, it must be easy to fix…

#4

Since writing out to a CVS was broken (and now seems to have been disabled), I started using the API to retrieve data. It’s not as clean as a CVS, but I’ll take what I can get…

#5

I’d like to try that. I’ve been wanting to download.

#6

Data will be available to download over the weekend. All, we know all the issues you are going through, and really apologise for that. We do not have people 100% dedicated to answer all the issues coming in, but at the same time all the team gets the reported problems from the forum, we are trying to tackle (almost) everything:

  • will have a new registration platform soon
  • working on a complete new refurbishing of the platform
  • debugging firmware
  • setting everything up to be completely collaborative

We know it is not a complete product, but it is editable, hackable and hope to get the most from the community. Have been more than 2 years working on conceptualising and producing all the parts of Smart Citizen, it is a long run, and really excited to have the opportunity to open this process in order to generate a community

Let us know more bugs, will be working with you guys and will setup proper tools to make all of you contributors and authors of the project

#7

If I can be of assistance please let me know. I’d be willing to help with user testing, or whatever.

I have been pleased with my SCK. Keep up the good work!

#8

Thanks a lot. We are doing extra testings on the solar panels and will have a clear response soon about the subject. Pushing the guys to have the most ready asap: platform registration and downloading data. Next issues:

  • app is buggy
  • solar panel compatibility
  • sensor calibration

and more coming up every day!

#9

I’ve just checked the download system, which I can get to work with csv and xml (although it needs some work), but the json output doesn’t appear to be providing any output.

#10

Hi.

First sorry for the long time taken to fix this problem.
After some work over this particular week-end, you should have been able to use the download function again starting from Sunday 9th of Febraury. I’ve also reshaped a bit the .csv table and included information from the kit itself.

Are you still experimenting problem with the export function ?

So far I’ve limited it to 5000 datapoints (3-4 days of data) due to server limitations. We should overpass this limitation soon.

Best
Alex