Back to Smartcitizen.me

Download data problems

Hello,
I am trying to download the data from one of our kits but it is not arriving in my email.
Thanks for the help,

Hey @emarti13 - Apologies, this is a known issue related to our Amazon Web Services account - we’re in touch with Amazon support and are hoping to get a solution from them soon!

Thanks, and apologies,

Tim

Thanks for the information Tim,

The problem is already solved.
Thanks for the help,

Edu