My new smartcitizen device arrived today via UCL in London. How does one fit the battery? The connector seems to large to fit the battery socket on the board.
Hi @cfrench! It is true that the connector seems too large to fit the battery socket of the board but trust me, it does! 
To make it fit you can use needle nose pliers. Best.
A number of colleagues have tried to fit the battery connector without success. I have another battery I bought for use with a Lilypad and that fits perfectly. Not sure how to use the four batteries we have from you. I find it hard to believe that they fit!