Back to Smartcitizen.me

Issue connecting to Wifi / failure to factory reset

Interface
#1

Hi, having a hard time rebooting my SCK 2.0 to connect to a new Wi-Fi. I have deleted the Kit from my user account. I have installed the new SAM_firmware_SCK20_096.uf2. I have tried connecting to several Wi-Fi networks inside our office with now luck, and still get the blinking blue light after running the SCK.ME setup on an ipad. Do I need to enter the new token generated by start.smartcitizen.me? I tried all iterations of using the original token but still are unable to connect to any wifi.

Please help.

Alejandro.

#2

Hi Alejandro,

Thanks for writing. After upgrading the Kit firmware, you have to configure your device again with the right WiFi and device key (token). You have two options:

  1. You can save you old device key (token) as we explain on the guides and reconfigure your device again with the same one.

https://docs.smartcitizen.me/Components/Firmware/guides/Update%20the%20firmware/

  1. You can visit the start page and configure your device as a new Kit

https://start.smartcitizen.me/

What option are you following?

#3

this link no longer works

#4

Sorry @garyh, here is the link to the guide: Update the firmware - Smart Citizen Docs