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Not working - waiting for your kit

Hi there,

I’m trying to connect two 2.1 kits but the Wizard is stuck at “WAITING FOR YOUR KIT”.
The status LED flashes blue, fast. The WIFI LED blue and slower.

We are trying in two different WIFI networks, both don’t work.

How can I resolve this?

Hi!

It looks like your Kit LED is flashing fast in BLUE.

You can see all the LED status on the link below.

https://docs.smartcitizen.me/Smart%20Citizen%20Kit/#wi-fi-mode

That means there is a Wi-Fi connectivity issue.

We recommend you to double-check you typed your Wi-Fi password correctly and ensure you are not too far away.

However, as you already tried two networks I suggest you do a Factory Reset and restart the process again.

Let us know how it goes!

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