thanx you for sending the smartcitizen kit 2.1…the installation works just fine and the personal data can be accessed on the platform, but when i enter the platform i can’t see my data…only from my profile…should i take some action? or is it an webconfigutation?
Hi,
Thanks for writing!
We couldn’t find any device registered under your email address. Could you share us your Smart Citizen username?
hi pral2a
my user name is d.melenberg and
i can read the data from https://smartcitizen.me/kits/9546
but not from the map view
with kind regards
Dirk
Hi!
It works on my laptop!
Try to refresh your browser and check it again
Let us know if you have any other issues!
Yes… It works if you go to https://smartcitizen.me/kits/9546
But if you try it from. https://smartcitizen.me/kits nothing shows…
Wich browser do you use. I use xhrome
With kind regards
Dirk
You’re completely right!
Such a weird issue!
Both views obtain the Kits location from the same source. We’ll look at it maybe some caching issues.
We’ll write you back soon
Hi Pral2a
Do you know anything more, about this wierd problem?
Hi @d.melenberg
my colleague @viktorsmari1 is on holidays but as soon as he is back he will look at your issue
Thank you
Hi Pral2a and/or victorsmari1,
It is visible on the public page… Thanx
With kind regards
Dirk
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