I’ve been attempting to download my data through the platform using the email link, but since yesterday, I haven’t been receiving the link to download the data anymore. It was functioning perfectly for several months, but now it seems to have stopped working. Any ideas on how to resolve this issue?
Hi!
There was an issue with our mail service which has now been resolved (tested on my end this morning and OK).
Can you confirm on your end and mark the issue as resolved if needed?
best