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Unable to connect to SCK (no power light)

I have a kickstarter SCK but have not had time to try connecting until now. I have no problems with the USB connector or the power plug but when I have them both plugged into the board and the USB cable into the computer, there are no lights at all on the SCK. I assume there should be some sign of life as the tutorial video seems to show lights
Anyway I cannot connect to the SCK via the web site to register it, nor does it show up as an active device in the Arduino IDE either
Can anyone please suggest what else I can try
thanks in advance

Hi Rekmira, did you try using only usb connected to computer ? dit you switch on (toggle sitch close to lipo battery connector ? at this step mine was working perfectly